About Us


Established in 2003, Bay Area Records is an industry leader in custom document scanning and records management solutions.

For 20 years Bay Area Records has been a trusted partner and preferred provider for healthcare organizations needing a digital solution to integrate patient records into their clinical information systems. Bay Area Records leveraged this success to expand our service offering into other industries. Today, our clients include a diverse mix of small business owners, government agencies, educational institutions, legal practices, property management organizations, and architectural and engineering firms. No job is too small or too large.

Strategic Partnership Offering Full-Service Document Management

We work in partnership with Octacom Limited, a Canadian full-service document management company that has been providing electronic and digital document imaging and archiving services for more than 40 years.

Bay Area Records provides a full range of services to ensure that your document conversion project runs as smoothly as possible.

A Focus on Quality and Privacy

With our roots in the health care sector, Bay Area Records has always made protection of information a top priority. We are committed to meeting the needs of all our clients for the security and complete privacy of their documents.

Quality control checks at each stage of the digitization process make us a unique provider in our industry. We ensure digital records are complete, that scanned documents are captured and categorized according to the specifications of each client, and that images are as good as – if not better than – the original paper document.

Bay Area Records is fully compliant with provincial and federal privacy legislation (PIPEDA, PHIPA, FIPPA, MFIPPA), and adheres to the standards of the Canadian General Standards Board (CGSB), the Ontario Information and Privacy Commissioner (IPC), and Canada’s Health Informatics Association (COACH). Our security standards include:

  • SOC 2, Type 2 Organization with HiTrust CSF
  • ISO19977
  • Document Safeguarding Capability up to and including Protected Level B

About Bay Area Health Trust

Bay Area Records is proud to be a part of Bay Area Health Trust, an Ontario-made success story and example of a thriving partnership between hospitals, post-secondary institutions, and the for-profit private sector. With the goal of returning value to its beneficiaries, Hamilton Health Sciences, Hamilton Health Sciences Foundation and McMaster University, Bay Area Health Trust promotes entrepreneurship and invests in growth-oriented businesses to support patient care. More information can be found at bayareahealthtrust.com.

Contact Us to learn more.

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